Shipping and HandlingShipping is free within the US. Orders are shipped from Franklin, TN via FedEx Ground or USPS. Please allow 1-3 business days after your order is placed for packaging and shipment. Tracking information will be provided via email upon shipment.
If an item is lost or damaged in transit, please let us know immediately and we will file a claim with FedEx or USPS and issue a refund or send a replacement once the claim is settled.
We do not offer international shipping at this time.
Receipts are emailed at the time you place your order and are not included in packages to save paper. If you didn’t save your receipt and need a copy, please contact us, and we can email a copy to you upon request.
Please note that www.scarlettscales.com is a separate division of Scarlett Scales Antiques.
For questions or concerns regarding our website and web orders, contact us by email at firstname.lastname@example.org or by phone at (615)791-4097.